Quality & Compliance Officer

As a Quality & Compliance Officer with a focus on regulatory compliance and quality assurance, you will play a pivotal role in ensuring the highest standards of quality and compliance within the organization. This position requires a keen attention to detail, regulatory knowledge, and strong communication skills to uphold the requirements and maintain quality across all operations.

Compliance Oversight

• Monitor and ensure compliance with relevant regulatory standards and guidelines such as ISO, FAVV, and other industry-specific regulations.
• Conduct regular audits and inspections of processes, facilities, and documentation to verify adherence to compliance requirements.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) for any identified non-compliance issues.

Documentation management

• Review and maintain documentation related to compliance and quality assurance, including Standard Operating Procedures (SOPs), work instructions, and quality records.
• Ensure accuracy, completeness, and traceability of documentation related to operations, including internal audits and corrective actions.
• Implement document control processes to manage revisions, approvals, and archival of quality documentation.

Quality Assurance

• Perform risk assessments and quality risk management activities to identify and mitigate potential risks to service quality and operational integrity.
• Conduct internal quality reviews and assessments to evaluate the effectiveness of quality systems and processes.
• Support the investigation of deviations, out-of-specification results, and customer complaints, ensuring timely resolution and proper documentation.

Training and Education

• Deliver training programs on regulatory requirements, quality systems, and compliance standards for employees.
• Provide guidance and support to personnel to ensure a thorough understanding of their roles and responsibilities in maintaining compliance.
• Stay updated on industry trends, regulatory changes, and best practices related to quality management.

Continuous Improvement

• Identify opportunities for process optimization and efficiency improvements while maintaining compliance with regulatory standards.
• Lead or participate in quality improvement initiatives, root cause analyses, and implementation of corrective actions.
• Monitor key performance indicators (KPIs) and quality metrics to assess the effectiveness of quality systems and drive continuous improvement efforts.